Removing Login Verification

Removing Login Verification

Removing Login Verification


If you still have access to your original mobile device / authentication app:


  • Log into Core-ID with your Username and Password

  • Select Login Verification from the sidebar

  • Generate a new authentication code from your existing device

  • Enter your code in the field provided

  • Select Verify Code

  • Login Verification will be removed from your device

  • You will have 24hrs before Login Verification becomes mandatory again

  • Please complete the process by Applying login verification using a new device / app / mobile number


If you no longer have access to your original mobile device / authentication app:


  • If your device has become lost / stolen or damaged

  • Log into Core-ID with your Username and Password

  • Select Login Verification

  • From the options in the right hand panel, select Ask Security Questions

  • You will be presented with 2 randomly selected questions that you provided answers for during your initial CoreID registration

  • Answering these questions correctly will removed login verification from your device

  • You will have 24hrs before Login Verification becomes mandatory again

  • Complete the process by Applying login verification using a new device / app / mobile number