Core-ID Help

Core-ID is the secure login account system used by ZOO Digital.

You must keep confidential the details of your account, including your password, answers to your security questions, any multi-factor authentication device/software and any Authentication Codes. Never disclose this information to anyone, including representatives of ZOO. Your Core-ID account is exclusively for use by you and no one else. You may not share your account with others or allow anyone else to access or use your account. It is forbidden for two or more users to jointly use or share an account.

Topics

• Updating your Profile
• Adding Login Verification
• Removing Login Verification
• My account is locked what can I do?
• I've lost my phones / device
• How do I change my cell / mobile number?
• Terms of use

Please use the Troubleshooting categories (shown on the right), if the subject you are looking for is not shown here.
Alternatively, you can use the search facility above the categories.

Last updated Aug. 30, 2024, 8:08 a.m. by Steven Welsh