The Codes From My Authentication App Are Invalid
The Codes From My Authentication App Are Invalid
The Codes From My Authentication App Are Invalid
Authentication apps such as Google Authenticator use the current time when generating codes.
These codes are valid for a short period of time (typically shown as a countdown or clock timer), after which they become invalid and are replaced by a new code.
If your codes are not working correctly, please check the system clock on your computer or smart-device, ensuring it is working as expected as this can cause invalid codes to be generated.
Ideally, try enabling the option in your device settings to automatically update the date/time where available.
If your codes continue to report as invalid, please Remove Login Verification, and then Reapply Login Verification to see if this rectifies the problem.
Last updated March 8, 2022, 2:49 p.m. by Duncan Muggleton
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