I Didn't Receive A Text Message With An Authentication Code

Text Messages containing Login Verification Codes should typically be received within minutes.

However, a poor connection or network issues can result in delays.

If you have Text Message Authentication applied, we recommend checking that Text Messaging has not been disabled.

Some devices will allow the deactivation of Text Messaging in favour of other messaging services such as WhatsApp or iMessage.

If your connection and network are fine and you can reliably receive Text Messages from other sources, please Contact Support

Last updated March 8, 2022, 2:51 p.m. by Duncan Muggleton